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Third-Party Product Issues
For any issues with third-party products, please contact the original manufacturer directly. For example:
- Need to warranty a Banter? Contact WE Knife.
- Need to warranty a Yipper? Contact MKM.
- Similar third-party warranties apply to other brands.
If you receive a third-party product with damages or defects in workmanship or materials under normal use conditions, please notify us within 30 days of receiving your item. We will accept returns for a full refund. You can find more details in our Returns Policy.
Customer Service Contacts for Third-Party Products
- MKM: info@mkm.it
- WE Knife: service_usa@weknife.com
- Civivi: service@civivi.com
- Unlocked Composites: Help@unlockedcomposites.com
- Barnes Craft: barnescraft.edc@gmail.com
- Chroma Scales: info@chromascales.com
- Lynch NW: Contact form available on their website
- Big I Design: (Sancho Pen) support@bigidesign.com
If you need additional assistance, feel free to reach out to us at info@knafs.com, and we’ll do our best to guide you in the right direction!
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