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Your order cannot be modified, but if it has NOT been shipped you can cancel it and re-order.
To cancel your order:
- Go to the confirmation email and click View Your Order. This will open a new page.
- From here find Order Actions.
- If the Cancel Order button is there, click it and follow the prompts.
- Once your order is cancelled it will be refunded.
- You should see a refund within 4-10 business days. If you don't see it after 10 days, please contact your bank to see if the deposit is on its way.
If you have done all of this and have not received your refund, please contact us at info@knafs.com and a member of our team will be in contact shortly.
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